1. Welcome Passengers 2. Responding to customer inquiries. 3. Check ticket and booking ticket 4. Completing a required report in system, sending to team leader/supervisor 5. Able to work independently with strong follow up tenacity 6. Other related duties as manager assigned Job Requirement

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• Daily update customer feedback into system • Key in information from Customers into system • Respond to customer properly once complain exist 1. Identity customer want and need 2. Daily and weekly report customer feedback to leader and manager 3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues. 4. Knowledge internet connection and other communication • Resolve technical issues for customers on phone • Connections for customer following to procedures • Perform professional communication with customer by phone and email • Provide 24/7 customer support and promptly respond to any customer • Other task assigned by management Shift Times: 5. From 01:00 to 09:00 6. From 09:00 to 09:00

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• ណែនាំបញ្ជីមុខម្ហូបជូនភ្ញៀវ និងឆ្លើយសំនួរដែលទាក់ទងនឹងមុខម្ហូប ភេសជ្ជៈ ធ្វើការណែនាំមុខម្ហូបនៅពេលដែលភ្ញៀវត្រូវការ • ទទួលរាល់ការកម្មង់របស់ភ្ញៀវ វាយបញ្ជូនចូលទៅអោយចុងភៅ និងទទួលប្រាក់ពីភ្ញៀវ • តាមដានភ្ញៀវដើម្បីធានាឲ្យបានថា ភ្ញៀវបានពិសារអាហារដោយសេចក្ដីរីករាយ និងចាត់វិធានការដើម្បីកែសម្រួលកំហុសប្រសិនបើមានកើតឡើង • សំអាតតុបន្ទាប់ពីភ្ញៀវបានបរិភោគរួចរាល់

ក្រុមហ៊ុនយើងខ្ញុំកំពុងត្រូវការបុគ្គលិកជាច្រើននាក់ សម្រាប់ព័ត៌មានបន្ថែមសូមទំនាក់ទំនងមកកាន់ទូរស័ព្ទលេខ៖ ​093​98​0555 ឬ 093​357​555

• ទទួលខុសត្រូវលើប្រតិបត្តិការទូទាត់ប្រាក់ជាមួយអតិថិជន • ចេញ វិក័យបត្រ ឬ ប្រាក់អាប់ទៅអតិថិជន • ធ្វើការរាប់លុយក្នុងកេសប្រាក់នៅពេលចាប់ផ្តើមវេននិងបញ្ចប់វេនដើម្បីឲ្យមានភាពត្រឹមត្រូវ និងមានការប្រាក់អាប់គ្រប់គ្រាន់ • ស្វាគមន៍អតិថិជន និងធ្វើការណែនាំអំពីហាងនិងផ្តល់ព៌តមានទៅអតិថិជន • ដោះស្រាយរាល់ការតវ៉ារបស់អតិថិជន ណែនាំ និងផ្តល់ព៌តមានដល់អតិថិជន • ថែរក្សាអនាម័យនិងរបៀបរៀបរយនៅកន្លែងធ្វើការ • ធ្វើរបាយការណ៍តាមតំរូវការរបស់ប្រធាន

-មានអាយុចាប់ពី 18ឆ្នាំឡើងទៅ -ទីតាំងបំរើការងារនៅភ្នំពេញ និង ខេត្តជាច្រើន -ប្រាក់ខែទទួលបានចាប់ពី 160$ + (commission) បន្ថែម

- Greets customers including answering phones and directing customer inquiries to appropriate party. - Handles cash transactions between customers and retail strores. - Answers routine billing questions/issues from customers. - Receives and processes all payments according to standard procedures. - Scan or key in products, operate scanning equipment and fix scanning issues. - Processes credit and debit cards, helping customers use processing equipment. - Counts money back to customers in an accurate and concise manner. - Assists in the opening and closing of a retail location which includes and but limited to cash handling and deposits. - Informs customers about services available and assesses customer needs. - Examine products being purchased for damages and price accuracy, - Coordinate with retail staff and florist for product and other service inquiries. - Process receipts, customer loyalty programs and in-store coupons for customers. - Resolve escalated issues with angry customers. - Train and sometimes supervise new cashiers or retail workers. - Assists in the maintenance of storefront and retail displays. - Help stock shelves in proximity of the cash register. - Completes, processes, and maintains applicable paperwork and records. - Count the cask in the drawer at the end of the day ensuring cash equals receipts. - Performs daily, weekly and monthly audits of cash intake or cash drawers.

Job Responsibility Handle Facebook boosting -Facebook problem solving -Expert knowledge in how Facebook works. -Follow up timeline from AE -Research and develop new strategy for boosting effective (Low cost, more lead) -Managing multiple cases at one time. -Make sure the campaign is not over budget

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor

• Register New Driver into System • Update Driver Information • Submit Daily, Weekly, Monthly Report as Requirement • Work shift and location depend on Management Arrangement • Welcome and Be Polite to all customers and drivers • Work closely with other relate departments. • Other tasks assigned by Manager.

- Knowledge internet connection and other communication connections for customer following to procedures - Resolve technical issues for customers on the phone. - Keep records of service to customers; - Escalate and report issues and concerns to supervisor and manager as required - Perform professional communication with customers by phone and email - Provide details of potential customers or upgraded sales leads to the Sales Team - Any other related tasks as assigned from time to time by Manager.

- Promote company product to customers - Build up company good reputation and image - Ensure operation is accordance to corporate standard procedure and guideline - Ensure product is meet customer expectation and satisfactory - Follow up with customers to resolve inquiries - Ensure timely events update and billing - Guidance team by ensuring data input accuracy - Promote teamwork spirit and cross division effective communication